Happiness is an emotional condition that must be strengthened socially

The Dubai Airport Free Zone Authority, Nora Youssef Sabt, chose to be a representative in the application of the happiness agenda in Dubai, and it becomes one of 43 heroes of happiness at the emirate level, because of its experience in increasing the positive rates in the work system, and it acquires The confidence of its colleagues and the free zone employees, to represent them in applying the concept of happiness within the region and the emirate in general.

Sabt holds the position of Assistant Director of Human Resources in the Free Zone, and she believes that happiness is a self -emotional state, must stem from the individual in the first place, and then be strengthened through those around him at work and society in general.

She said that the nature of her work is largely close to the responsibilities and tasks of the hero of happiness, which helps her to achieve what is required of them easily and easily, as human resources are directly related to employees, through the laws and rules that govern their work, which aim to increase productivity and achieve job satisfaction, which is directly related In the concept of the internal happiness of the work system.

She pointed out that her work within human resources a long time helped her to understand the nature of employees, and the needs that can increase their positives, and thus contribute to raising the level of efficiency and quality of their work.

Sabt explained that the plan to achieve happiness in the free zone authority at Dubai Airport depends on seven initiatives, each of which includes a goal, message and application mechanism, and all aim to increase the employee’s sense of belonging to the institution, which enables him to innovate in his work, and these initiatives depend on the delivery of messages Happiness between employees, holding dialogue sessions with the human resources team permanently, organizing trips outside the work system, and making the employee happy on his own occasions, by sharing his joys by sending messages and gifts, and holding friendly sessions that enhance communication between managers and their employees.

She pointed out that the region’s authority has applied several smart projects that contribute to the happiness of employees and customers, including developing a facilitation platform for customers, to provide integrated solutions to them, and also developed a smart application available in all the leading operating platforms of smart devices among current and potential dealers, and the electronic portal and smart application were integrated into a scale Dubai Government for Happiness, with the aim of knowing the level and happiness of customers.

And she continued: «As for the employee happiness, I started applying the Davza plan for happiness on the ground, through an initiative to exempt one employee to be chosen according to the lottery, from attending the last two hours of the hours of Thursday, to start his vacation for the end of the week early, in addition to the permanent participation of employees On all their occasions, such as sending flower bouquets on their happy occasions, broadcasting short messages to solidarity and reassurance in various circumstances. ”