Sources in the General Authority for Pension and Social Insurance confirmed that “the existence of technical errors in the electronic system (which cost the authority about 70 million dirhams), caused the presence of incorrect financial balances related to more than 20 federal and institution Their entitlements scheduled for last May until now, in addition to the lack of conformity of data in the authority with the Ministry of Finance, and other obstacles.
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Finishing the services of a citizen employee Yesterday, the General Authority for Pensions and Social Insurance dismissed a citizen working on the degree of Deputy Director of Administration, one day after it was called to investigate the headquarters of the authority in Abu Dhabi, within a “disciplinary committee”, against the background of a memorandum submitted against it by another employee. The employee, who requested not to be named, told «Emirates Today» that she responded to the request of human resources management in the authority to attend to Abu Dhabi, “in respect of regulations and laws, but it was clear that the administration harms the termination of its services, especially after it submitted an official response that contains five Justice is not permissible with such a procedure, most notably that she is an employee of the degree “C”, and consequently, it is not correct to end its services in the authority except by a decision of the Board of Directors. She added that «the minutes of the meeting were written manually, and that the decision to end the service was issued one day before the investigation, in addition to the authority’s approval and generalization of the decision, in an attempt to raise a state of fear among the rest of the employees in the authority. She added, “Despite the issuance of a decision to work on work on January 29, I received a text message on the phone, the day before yesterday, they ask me to manage human resources to come to Abu Dhabi again (to complete the investigation), despite the issuance of a prior decision And the two employees and the rest of the employees. Until now, the employee considers that “the reason for stopping it from work, and the subsequent end of the service, an arbitrary administrative pattern, while” Emirates Today “has contacted the media official in the authority, to verify that information, but he stated that he” has no information on this The matter, and the employee can resort to several means of grievance from the decision if it really happens. ” |
In detail, the sources, who requested not to publish their names to “Emirates Today”, said that “the electronic system caused not to register trusts from the subscribers’ balances with amounts of approximately 203 million dirhams, which are money exposed to entering the statute of limitations after 10 years, in addition to other data Not registered for pensioners who have spent 35 years, while they can only be spent in a manual manner.
The sources explained that «the employees of the authority are working to settle the clause of the trusts manually, given that the electronic system refuses to add data of these funds, which are funds that are supposed to be imported to employers (checks to some ministries and institutions) when receiving end -of -service bonuses to employees with those entities, After deducting the predecessors and the amounts of the employee, which is finished and returned to the institution.
The sources continued that «in parallel level, the authority used, during the past two years, a technical team from abroad to develop the electronic system of the authority (on the outsourcing item), and their expenses exceed one million dirhams per month, while no significant development has been achieved or can be monitored», noting to «The total technical errors exceeds 164 errors in the system that cost the authority about 70 million dirhams, and the authority received it from the external company actually».
The authority announced earlier the formation of a committee to address the errors of the electronic system, which was implemented by an external company, ”while the sources considered that“ this system has not yet achieved confusion in the work and disruption to employees, compared to the system that was previously used. ”
Over the past weeks, the Emirates has published 10 consecutive episodes about the “retired file”, during which it dealt with problems that hinder retired citizens of government jobs from obtaining their pensions smoothly, the financial and administrative problems facing the authority, and ways to solve them, using retired views And members of the Federal National Council, legal, and experts in modern administration.
The sources revealed that “there are cases of heirs who were benefiting from pensions for their families, and they came out of the pension entitlement system as a result of obtaining job opportunities, for example, while the electronic system cannot respond to delete data more than one beneficiary, which forced the employee to contact manual intervention to delete the beneficiaries, Or remain in the item of the beneficiaries. ”
The sources continued, “There are emergency cases that we receive for beneficiaries of pensions that we can only deal with through manual intervention to spend a pension or reward, in addition to the rewards of some pensioners from those who have completed 35 years in service, as we have to send them manually to obtain signatures on the papers before completing them ».
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