The UAE represents a leading global model in digital transformation, adopting artificial intelligence techniques in the government sector, and leads the efforts made to adopt digitization, artificial intelligence techniques, and blockchain at the regional and global levels.
The UAE has achieved the adoption of digitization and artificial intelligence, leaps in the aspects of government work, sectors and various ministries; Artificial intelligence has reshaped some ministerial and government services.
The UAE is the first country in the world to appoint a minister of artificial intelligence in 2017, while last year the position of “CEO of Artificial Intelligence” in the ministries and federal authorities in the country, which holds several tasks such as strategic planning for artificial intelligence in the federal side, enhancing its best practices, and adopting it Within its units and projects.
According to the National Block Chen Strategy from 2021 to 2031, nearly 50% of government transactions will be transferred to Blockchain, thus enhancing the growth of this sector.
The UAE has witnessed the launch of many digital services, which have achieved great success over the past years, such as the digital identity and the “Tam” platform, and other services launched by the various ministries.
Digital identity as one of the successful digital projects allows users to reach the services of local and federal government agencies, and other service providers, and also provides easy solutions to enter services via smartphones without the need for a password or a user name, as well as the ability to sign documents digitally, and verify It is valid without the need to visit the service centers, while the “Tam” platform allows the digital government services in the Emirate of Abu Dhabi to reach more than 900 services through one digital interface
During the bureaucracy trip, the Ministry of Finance succeeded in introducing the techniques of obstetric intelligence to provide a smooth, easy, immediate and accurate experience without human intervention.
According to the Ministry of Energy and Infrastructure, the UAE is one of the leading countries in enhancing the use of innovation and artificial intelligence in clean energy projects, and has spared no effort in promoting innovation and artificial intelligence in the clean and renewable energy sectors, sustainability and climate work to reach the target of climate neutrality.
The UAE ranked first in the world in the communications infrastructure index, according to the United Nations Report for E -Government Survey 2024, which focuses on the role of governments in accelerating digital transformation and artificial intelligence.
The UAE is leading the countries of the region in the government’s readiness index of artificial intelligence, according to the report of the “Oxford Insights” Foundation last year, which included 193 countries, driven by relatively high results in the three pillars included in the index, which includes “the government, the technology sector, data and infrastructure”.
The UAE ranked fifth in the artificial intelligence index launched by the Stanford Institute of AI centered around man, which is based on the evaluation of 36 countries based on 42 indicators specialized in the field of artificial intelligence.
According to a report by “BWC”, which dealt with the potential impact of artificial intelligence in the Middle East region, the UAE is expected to witness its largest impact on the economy by approximately 14% of GDP and $ 96 billion during 2030.
Ahmed Adly, Vice President of Cloud Engineering for Technology in the Middle East and Africa at “Oracle” for information technology and databases, stressed that the UAE is witnessing exceptional growth in the use of artificial intelligence and cloud computing techniques, thanks to government initiatives that encourage technology adoption and enhance their benefit from.
He pointed out that the UAE is not satisfied with the use of artificial intelligence technology, but also its development by local competencies, which represents a very advanced step in this field.
In turn, Assem Jalal, Administration of Administrative Sciences and Information Technology at GDK KE, said that artificial intelligence represents a pivotal tool for improving customer experience and enhancing operational efficiency, indicating that the UAE is a global model in adopting these technologies in a balanced and studied manner.
He pointed out that the UAE was a pioneer in integrating artificial intelligence into the vital sectors since the launch of the “UAE AI Strategy 2031”; Where it worked to develop its services in the fields of government work, such as health, education, transportation, and infrastructure in order to improve the quality of life and enhance productivity while reducing operational costs, and that providing most government services in the country to customers has become through digital channels that keep pace with development continuously.
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