Genesis recall: Jumaa Al Majid issues UAE safety recall for 64 Genesis vehicles
Genesis recall in UAE: Jumaa Al Majid recalls 64 Genesis vehicles (2021–2022) for fuel pump inspection and possible replacement; affected owners are being notified.
The exclusive Genesis dealer in the UAE, Jumaa Al Majid Automotive, has launched a nationwide Genesis recall affecting 64 vehicles over safety concerns. The recall, coordinated with the Competition and Consumer Protection Department of the Ministry of Economy, targets model years 2021 and 2022 and involves inspection of the fuel pump. Company statements say owners of affected vehicles are being contacted to arrange service appointments.
Scope of the recall and affected numbers
The recall covers 64 Genesis cars registered across the UAE, identified by model codes tied to recent production runs. Affected models include G80-RG3, GV80-JX1, GV70-JK1 and versions of the flagship G90 coded HI/RS4. Jumaa Al Majid confirmed the count and the nationwide scope in its notification to the market.
Officials emphasized the limited size of the campaign compared with broader manufacturer recalls, noting the sample is confined to specific model designations and model years. The dealer has begun contacting vehicle owners directly to inform them of next steps and scheduling.
Technical issue: fuel pump inspection and potential replacement
The safety action calls for inspection of the vehicles’ fuel pump assemblies and replacement where inspection indicates a defect or risk. Jumaa Al Majid’s campaign materials describe the measure as a preventive maintenance action to eliminate the potential for fuel system malfunction.
The company did not disclose further technical detail in its public notice, stating only that inspection and replacement would be performed as required. Owners will be advised of any necessary repairs at the time their vehicle is examined.
Customer outreach and service logistics
Jumaa Al Majid said it has started reaching out to affected customers to notify them of the recall and to arrange convenient times for servicing. Vehicle owners are being asked to bring their cars to authorised service centres for inspection and any subsequent work.
The statement indicates the dealer will coordinate appointments directly with customers to minimise disruption. Owners who believe they may be affected but have not yet been contacted are advised to get in touch with Jumaa Al Majid’s customer service for confirmation.
Regulatory coordination with the Ministry of Economy
The recall was undertaken in coordination with the Competition and Consumer Protection Department at the UAE Ministry of Economy, which oversees consumer safety and market compliance. That regulatory involvement reflects the formal channels used for safety campaigns in the UAE automotive sector.
Ministry oversight typically aims to ensure owners are informed and that remedies are carried out promptly; consumers seeking clarification can contact the ministry’s consumer protection helpline or the dealer. The Ministry’s participation also signals the action is an official safety measure rather than routine maintenance.
What owners should check and next steps
Owners of Genesis vehicles from model years 2021–2022 should verify whether their car is part of the recall by contacting Jumaa Al Majid with their vehicle identification number. The dealer will confirm inclusion and advise on appointment availability at authorised service centres.
While the recall notice focuses on fuel pump inspection, owners are encouraged to follow any interim guidance provided by the dealer and to avoid delaying scheduled inspections. Prompt action will ensure any required repairs are completed and will reduce the risk of related failures.
Dealer responsibilities and consumer rights
As the exclusive Genesis agent in the UAE, Jumaa Al Majid is responsible for executing the recall logistics and communicating directly with affected customers. The dealer’s role includes inspection, replacement where necessary, and documenting the work consistent with regulatory requirements.
Consumers should expect transparent communication about the work performed and any warranty or coverage that applies. If owners have questions about costs, timelines or vehicle safety before service, they should seek clarification from the dealer or the Ministry of Economy’s consumer protection unit.
The Genesis recall by Jumaa Al Majid highlights the formal recall process in the UAE and the channels available for owners to resolve safety-related issues. Owners of the specified 2021–2022 Genesis models are urged to respond promptly to dealer communications and arrange inspections without delay to ensure vehicle safety and compliance.
