Infiniti recall UAE: 1,488 QX55 and QX50 vehicles called in for free engine inspections
Infiniti recall UAE: Free engine inspections for 1,488 QX55 (2022) and QX50 (2018–2020) after early wear found on VC‑Turbo 2.0L main crankshaft bearing.
The Infiniti recall UAE affects 1,488 vehicles across the country after the manufacturer issued an official safety campaign to inspect and, if necessary, replace affected engines. Dealers in Dubai, the northern emirates and Abu Dhabi are coordinating with the Ministry of Economy and Tourism’s Department of Competition and Consumer Protection to carry out free, proactive checks. The campaign covers North American‑built QX55 and QX50 models and offers owners a no‑cost remedy if damage is found.
Infiniti recall affects 1,488 vehicles in UAE
The recall targets 1,488 Infiniti cars registered in the UAE, comprising QX55 crossovers from the 2022 model year and QX50 vehicles produced between 2018 and 2020. The affected units were manufactured in North America and have been identified through the manufacturer’s safety notification process. Owners will be contacted through their dealers and can also check eligibility by providing vehicle identification details to their authorised representative.
Dealers have been instructed to perform inspections regardless of whether drivers have noticed symptoms, reflecting the manufacturer’s emphasis on preventive safety measures. The Ministry’s Department of Competition and Consumer Protection is overseeing the campaign to ensure compliance with UAE consumer protection rules. This joint approach aims to speed up the inspection process and minimize the inconvenience for vehicle owners.
Free engine inspection and replacement policy
As part of the Infiniti recall UAE campaign, inspections of the engine are being offered at no charge to owners of affected vehicles. Technicians will carry out a targeted examination of the VC‑Turbo 2.0L engine, focusing on the main crankshaft bearing for early signs of wear. If inspection identifies any measurable deterioration or damage, the entire engine will be replaced at the manufacturer’s expense.
Dealers have been advised to complete inspections and any required replacements promptly to reduce potential safety risks and downtime. Owners should expect that servicing times may vary depending on appointment availability and parts logistics. Where an engine replacement is necessary, dealers will handle the replacement under the recall remedy program without passing costs to the customer.
Models, production years and manufacturing origin
The recall includes Infiniti QX55 models from 2022 and QX50 models produced from 2018 through 2020, reflecting a focused issue linked to a specific engine family. All affected vehicles were built at facilities in North America, which the manufacturer identified during its internal review and supplier analysis. VIN‑level checks are being used to confirm which individual vehicles are eligible for the recall remedy.
Vehicle owners who are unsure whether their car is included can contact their authorised dealer — Abdulwahid Al Rostamani for Dubai and the northern emirates and Al Masaood for Abu Dhabi — or consult the Department of Competition and Consumer Protection for guidance. Dealers are authorised to schedule inspections and to provide owners with estimated timelines for any required repairs or replacements.
Suspected issue: VC‑Turbo 2.0L main crankshaft bearing wear
The campaign was prompted by findings that a limited number of VC‑Turbo 2.0L engines may show early signs of wear on the main crankshaft bearing. According to the manufacturer’s safety bulletin, this wear can occur without immediate symptoms in most cases, which is why the inspection is being performed proactively. While there have been no widespread reports of engine failure in the UAE, the precautionary measure aims to eliminate potential safety or reliability concerns before they develop.
Engine wear of this nature can, in some circumstances, lead to reduced performance or in rare cases more serious mechanical problems if left unaddressed. The manufacturer’s decision to replace engines where wear is detected reflects an abundance of caution and a commitment to owner safety. Technical teams across the dealer network have been briefed on the inspection protocol and the thresholds that trigger an engine replacement.
Dealers and ministry coordinate nationwide rollout
The recall rollout in the UAE is being implemented through a coordinated effort between authorised dealers and the Ministry of Economy and Tourism’s consumer protection arm. Abdulwahid Al Rostamani is managing the campaign in Dubai and the northern emirates, while Al Masaood is responsible for inspections and repairs in Abu Dhabi. The Department of Competition and Consumer Protection is monitoring the process to ensure transparency and timely resolution for consumers.
Dealers will reach out to registered owners directly and have also been instructed to accept walk‑in enquiries related to the recall. The ministry’s involvement ensures that the recall follows UAE regulatory standards for notification, remedy and consumer rights. This oversight also provides a clear escalation path for owners who encounter delays or concerns during the inspection and repair process.
What owners should do now and expected next steps
Owners of QX55 (2022) and QX50 (2018–2020) should verify recall eligibility by contacting their authorised dealer or the ministry’s consumer protection unit and scheduling an inspection as soon as possible. When contacting the dealer, have the vehicle’s VIN and registration details available to expedite eligibility checks and appointment booking. Dealers will perform the inspection free of charge and will advise on timelines if an engine replacement becomes necessary.
While most vehicles may show no immediate symptoms, owners are advised not to delay inspections because the manufacturer’s guidance recommends proactive checks. If any owner experiences unusual engine noises, loss of power, or other performance anomalies before an inspection, they should stop driving the vehicle and contact their dealer immediately. The recall campaign aims to minimize disruption and keep affected Infiniti vehicles in safe, reliable condition for UAE roads.
The recall notification reflects a targeted safety response by the manufacturer and local dealers, supported by the Ministry of Economy and Tourism, to address a specific engine bearing concern in VC‑Turbo 2.0L powertrains.
