Bank cash deposit machines holding funds cause up to 10-day credit delays, customers say UAE customers face cash deposit machines holding funds and account credit delays up to 10 days; …
AGMC and MPC Open Customer Relations Centres in Al Dhaid to Boost UAE Service Delivery AGMC and MPC launch customer relations centres in Al Dhaid to enhance omnichannel service, Emirati …
DEWA sets world record with 0.82-minute average electricity outage in 2025 DEWA sets world record in 2025 with average electricity outage of 0.82 minutes per customer; AI-led Industry 4.0 upgrades …
UAE Central Bank bans WhatsApp and instant messaging for customer communications UAE Central Bank orders financial firms to stop using WhatsApp and messaging apps for customer communications; firms must report …
The Federation of Emirates Banks renewed its call to clients to take the necessary measures to combat financial fraud, especially in the period of seasons and holidays that witness great …
The Dubai Electricity and Water Authority (Diwa) announced a 100% achievement in solving customer notes during the year 2024, using the latest tools and innovative methodologies to communicate with customers …
A banking official told «Emirates Today» that banks are obligated to request a salary certificate, or what is useful for the source of income from the customer, if you find …
Al -Ittihad Export Credit Company announced yesterday that it had joined, as the first company in its field, to the customer exchange platform “Know your customer” (KYC) based on the …
The Court of First Instance in Dubai ruled to compel a government department to return 20 dirhams fees that it met twice from one of the customers, in addition to …
The Minister of State for Happiness and Director General of the Prime Minister’s Office, Ohood bint Khalfan Al Roumi, launched the happiness index at the Customer Happiness Center, affiliated with …
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