Obliging a government department to return 20 dirhams to a customer

The Court of First Instance in Dubai ruled to compel a government department to return 20 dirhams fees that it met twice from one of the customers, in addition to paying the appropriate from the legal expenses, while it refused to compel the department to pay 51 thousand and 500 dirhams, demanding the plaintiff to compensate for the material, literary and moral damages, due to an error A technician committed by the department, attributing this to the failure to prove the occurrence of damage by the plaintiff in the case.

In detail, the incident started when the lawyer, lawyer Mohamed Al -Awami Al -Mansouri, received a notification from the government department to pay 32 thousand and 20 dirhams a fine of delay in renewing his law card, and in light of his commitment to renewal on the appointed date, review the department, which justified the error as a result of not updating the electronic system.

The prosecutor again applied the card renewal, and received a notice of paying only 1020 dirhams, so he paid the required fee, and the card was renewed electronically, and actually received it, but the problem was repeated when it received a new notice stating that the amount he paid less than the beneficiary, and he must pay a similar amount, Because the total fees due 2020, and when he intended the payment, he was surprised by his demand for 1020 instead of only 1000 dirhams, so he objected to paying an additional 20 dirham “dirham dirhams”, but the amount was collected from his will, and without legal justification, then review the department, then decided to resort To the law.

The court stated in the reasons for the ruling that the lawyer, Muhammad Al -Awami Al -Mansouri, indicated in his lawsuit that he did not need the department’s disclosure, and did not need this little amount (20 dirhams) had it not been for the repetition of the mistakes that occurred with him, and it caused him psychological and social pain, as neglected, inaction and short In renewing his law card on time, and he had to visit the department more than once, which led to the waste of his time, so he called for compensation of 51 thousand and 500 dirhams.

For its part, the government department sought in the response note to reject the lawsuit for its incorrectness, as the electronic system in the department sends automatic notifications to the lawyer to urge him to renew and pay off the dues, and when he returned the first notice the need to pay a fine of 32 thousand and 20 dirhams, see the department and update is updated The data, and send a notification to him by paying 1020 dirhams, pointing out that he realizes that the last amount is less than the entitled to him, so the department continued with him again, and asked him to pay the rest of the amount due to him.

The department explained in its memo that the case papers made by the plaintiff were devoid of any damages that he suffered as a result of paying the 20 dirhams in excess of what is required of him, stressing that the amount of the smallness that could not cause any harm to the plaintiff, or our corner of error and damage, which makes the lawsuit rejected .

After listening to the two sides of the case, the court ruled that the defendant was entitled to 20 dirhams, and his request refused to compensate 51 thousand and 500 dirhams, because he could not prove the damage caused to him, and obligated the defendant to pay the appropriate fees and expenses.