Governmental leaders stressed the importance of enhancing efforts and expanding the participation of employees and work teams in the government bureaucracy tolerant award, which was approved by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, may God bless him, for its importance in achieving the government’s directions to accelerate achievement and achieve results, As part of its participation in the periodic meeting of the government bureaucracy program hosted by the Ministry of Interior, in cooperation with the Presidency Office of the Council of Ministers in the Ministry of Cabinet Affairs.
The government bureaucracy is aimed at honoring the employees and teams of the most distinguished federal government in the bureaucratic tolerance efforts, celebrating their achievements in achieving quick, concrete, sustainable and unprecedented results, and motivating them to achieve an economic, social and concrete impact, and seeks to enhance cooperation between work teams and partners to accelerate the achievement of the goals of a whistle program Government bureaucracy.
Hoda Al -Hashemi, Assistant Minister of Cabinet Affairs for Strategy Affairs, confirmed that the government bureaucracy is the award of a national initiative aimed at raising the ceiling of the challenge, motivating cadres and entities to accelerate efforts to simplify and reduce procedures, focus on rapid, concrete and sustainable results, and to encourage work teams to achieve the concrete qualitative and social impact From the bureaucracy.
She pointed out that the award covers 30 federal government agencies, and more than 600 working teams, to honor the best with prizes worth 7 million dirhams, calling on employees and government work teams to actively participate in the award, and intensify efforts to achieve its targets.
Hoda Al -Hashemi said that the bureaucracy is a sustainable approach to the leadership of the UAE, and a future vision that focuses on the role of the government in empowering society, ensuring its prosperity and progress, and establishing the future Effective and smooth experiences rise to the quality of society’s life, and focus on creating a tangible qualitative and social economic impact, and enhancing cooperation and integration between government agencies, the private sector and society.
For his part, Eng. Mohammed bin Tala’i, head of government services in the UAE government, affirmed that simplifying procedures represents the most important pillar in the vision of the rational leadership of the government’s work, and the most prominent factor in its directions for the future They are the simplest, fastest, easiest and most efficient, and reduce unnecessary burdens on the business sector and individuals.
Muhammad bin Tala’i said that the periodic meetings of the government bureaucracy program, organized by the distinguished government service program in the Presidency Office, represents a platform to enhance government integration and cooperation, and motivate the authorities and employees to more work to translate leadership directives and achieve the bureaucratic targets, in order to enhance the competitiveness of the government UAE and its global leadership.
The government bureaucratic descriptions team participated in the attendees, the most prominent features of the award, its standards and categories, and answered the questions of the participants regarding it, and touched on the scope of its application that includes the federal authorities, employees and work teams responsible for the whistling operations listed in the bureaucratic descriptions, and the employees who contributed to facilitating and fasting procedures It exceeds the challenges imposed by the requirements and requirements on categories of customers.
The team touched on the seven prize categories that include the category of “bureaucratic tolerant heroes” that are granted to the best team that achieved the highest result in the abolition of the bureaucracy on those affected by the process, whether from the business sector or individuals in terms of time, effort and resources, and in raising their satisfaction with their experience with procedures And government requirements and requirements, as well as contributing to achieving the main targets of the program, in addition to exceptional excellence and performance in the involvement of the affected, government agencies and partners from the private sector, effectively and fruitful, and removing obstacles and obstacles associated with bureaucracy in innovative and new ways.
It dealt with the social impact category to whistle bureaucracy and is granted to the best team that contributed to improving the lives of individuals and families by eliminating bureaucratic burdens, and this includes achieving great savings in time and effort, and enhancing society’s consent in a significant way.
It highlights the use of the difference as innovative methodologies to enhance the impact and improve the quality of life, and the extent of its contribution to achieving the goals of the program.
He pointed to the focus of the economic impact category to whistle the bureaucracy on the best team achieved the highest result in the bureaucracy, and this had a qualitative economic impact, by canceling the unnecessary burdens on the business sector, which helps in stimulating the strategic growth of companies, improving the efficiency of operations, directing resources towards major operations and reducing Operating costs on companies.
He pointed out that the grouping of society in the bureaucracy is the best team that achieved the highest result in enhancing transparency and trust between the government and society through effective communication, and includes listening to the opinions of customers, and developing government measures based on their proposals, while achieving a positive impact on their experience.
The award team touched on the government partnership category in the bureaucracy, which is granted to the best team that showed a distinguished level of cooperation between government agencies and partners from the private sector, and resulted in the launch of joint initiatives that helped to whose bureaucracy is largely and sustainable, with the possibility of expanding the scope of the application of these solutions .
He reviewed the innovation category in the bureaucracy that celebrates the best work team that created or adopted advanced creative solutions to cancel the bureaucracy and achieve qualitative results, and includes distinguished achievements in improving customer satisfaction and developing mechanisms that can be expanded for their application in other governmental fields.
The human impact category, which is granted to the best employee or governmental team, has dedicated distinguished humanitarian efforts to facilitate the procedures on special cases that require exceptions and unconventional solutions. This includes overcoming bureaucratic obstacles, understanding the conditions of customers, and providing support and assistance that reflects commitment to human values, indicating that this group is distinguished in its criteria and the mechanism of evaluating nominations for them, for its privacy and focus on the human side.
The presentation touched on the criteria of the award that adopts the impact, targets and potentials, mainly for evaluation operations, and focused in the first criterion on the positive impact of the initiatives and projects of the bureaucracy to be on individuals, institutions and the private sector, while the standard of targets measures the level of compliance with the entity for the targets of the government bureaucracy program, while the criteria cover the standards of the standards level Blind, involvement of individuals, private sector, government agencies, and innovation.
He pointed out that the award adopts three main stages to ensure the implementation of the standards of fair, transparent and neutral assessment, which includes qualification at the level of the award categories, during which all operations are evaluated by a neutral body to determine the effects and results achieved for each process, and qualify at the level of the federal government, and at this stage will be determined. List of the best work teams in each category to qualify for the final stage during which the winners will be approved and honored.
It is worth noting that in November 2023, the UAE government launched a government bureaucracy for a new stage of government action, in a way that elevates the levels of efficiency, quality and government flexibility, and the program seeks to simplify and reduce government procedures and cancel unnecessary procedures and requirements.
The ministries and government agencies have been directed to apply the program and work to cancel at least 2000 governmental procedures and reduce at least 50% of the time periods of the procedures, and to clear all unnecessary requirements and requirements.
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